Terms & Conditions

Acceptance of Orders

Your order is accepted once payment is received. All orders are subject to availability and products that are out of stock at the point of dispatch will be refunded.


Sushi cupcake ltd provides a delivery service directly to your door.

A minimum order of £50 (including VAT, excluding £5.00 delivery charge) for all customers within London M25; deliveries will be in accordance with Sushi Cupcake ltd delivery schedule.



The customer must ensure to be at home to receive a delivery during their agreed delivery schedule. Deliveries must be checked at the time of delivery in the presence of Sushi Cupcake driver/deliverer. The customer must sign the delivery note/invoice by way of acceptance of the goods and must document any shortcomings.


When returning goods please ensure that you obtain a signed official receipt. We are only able to accept damaged or faulty goods claimed at the time of delivery. If you wish to change an item on your order, the office must be notified prior to your delivery.


All Goods should be checked on delivery. Any loss/damage must be recorded on the delivery note and both carriers and the office advised in writing or by telephone within 24 hours. We regret that we cannot accept responsibility for defects caused to the packaging or the content occurred after delivery by unsatisfactory handling or storage in unsuitable conditions.

Minimum Order

Ordering online grocery is subject to a minimum spend of £50 pounds, in order to qualify for delivery within M25. If the order placed is less than £50, it may be refused and fully refunded.

For orders under £50, PLEASE CONTACT US AT [email protected]


The company may limit the quantity of goods supplied to any one customer.


All prices are subject to the price ruling at point of purchase but may be subject to revision without prior notice. Any offers or promotions are subject to availability and maybe withdrawn at any time.